-The approach to security is after the fact and no investment, even in something as
simple as buying an anti-virus company and bundling it with Windows has not been
done. Their “strategic” press releases about efforts in this area have either
resulted in nothing being released or applications that are weak in comparison to
third party software.

-The premature release of operating systems with bugs and major security flaws
(last count 400 plus updates to XP) is a way of life apparently within Microsoft (and
impact millions).

-The focus on bloatware and cosmetics versus security and stability.

-The ever increasing machine requirements to run Windows.

-A “Knowledgebase” that is not designed for home user’s and only a token effort
thus far in “Fix-it’s”. Bearing witness is the enormous popularity of other forums
and help sites.

-And even the every increasing registry size problem with no adequate cleaner and
the failure of ADD / REMOVE programs has never been addressed (slowing
machines down over time for those of you who are not technical).

These are a few of the more glaring issues. Issues which are and will continue to erode Microsoft’s share in the market. Sadly, for Microsoft they could have had it all had they simply done it right; the financial resources existed. In perspective every area Microsoft has neglected has been filled by 3rd party providers and today Windows itself is under attack. There are better browser’s, other, often simpler and less prone to attack operating systems and a better search engine. If Apple lowered it’s prices for a PC (and Steve Jobs learned to think in profit dollars not percentage) Snow Leopard would increase sales dramatically (and position them for the future). Google will certainly have an impact. Unbuntu and other Linux variations continue to make inroads. If Unbuntu charged a token fee so they could advertise I suspect the world of “average home users” would A) Become aware and B) Switch! Already OEM are heading in that direction.

Equally sadly are the millions upon millions of person hours spent “resolving problems” connected to Windows all over the world. While Bill Gates may believe that his charitable foundation is contributing to the world in reality (and the company still appears to follow his lead – the short term focus for maximum profitability) I would be delighted to buy every new release of Windows at the time of it’s release if it was secure and stable. I would also pay an additional $20.00 over whatever the price was if it was stated that went to his foundation. I wonder if his foundation is ego, atonement, or sincere charity. In perspective the net result of a quality approach would very probably resulted in far more World Improvement than his foundation.

Steve…and feel free to publish my email address.